About the Process
Please call our office at 317-890-0011 to schedule an appointment to apply for aid.
During an appointment at our office, residents will sit down with a caseworker to talk about their emergency and how they came to their financial troubles. In addition to explaining the assistance offered by the Trustee, our caseworkers will discuss available community programs and services that may best meet that individual’s or family’s needs.
After speaking with a caseworker, the next step is to start filling out the nine-page application. All adult members of the household are required to sign the application in our office. In addition, our office is also required to collect identification and a number of financial documents. The process will take an hour to complete and may require additional visits or phone conversations if more information is needed. After the application process is complete, our office will have a decision for residents within three business days.